Frequently asked questions
Can I get receipts or invoices?
After placing an order, you will automatically receive a confirmation email.
Invoices are no longer provided in the package for environmental reasons.
I didn't receive my order
If you have not received your order, first check the tracking link.
If the tracking shows that your order has been delivered, it is possible that the carrier has placed the package in the mailbox.
If you still have not received your package, please contact us, we will be happy to help.
Can i use two or more discounts?
Discounts are not cumulative.
How do I track my order?
You can conveniently monitor your order using the tracking links sent to you via email post-purchase.
Is my information secure?
Yes! When you place an order using your credit card, all of your information is entered into a secure SSL web page.
Your information is encrypted and sent directly to our payment service provider's network, where your card and transaction are secured and approved. Your credit card information is not stored on our servers at all. This ensures the highest level of security for your sensitive payment information.